What is the best definition of Customer acquisition cost (CAC)?

By Jon Ane

Customer acquisition cost is all the costs linked to generating an active customer from a lead. The following ratio expresses the calculation of the CAC:

Total cost of all  marketing efforts & men*/ The number of new customers acquired per period = CAC  *includes sales and related overhead costs.                                                                     

Do Make sure all tactics in use would create synergy with your G-POST. Or else you might jeopardise it all. For more information, visit Jon Ane, The Rosetta Stone of Strategy.

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G-POST STRATEGY TOOL – strategy – “Tactic without Strategy or Strategy without tactic; both options are the safest way to achieve nothing, to get nowhere!“ Jon Ane, The Rosetta Stone of Strategy.