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What are the most important Product quality dimensions?

Posted on by Jon Ane

By Jon Ane

Those quality dimensions include elements such as:

  • Functionality—how well the product fulfils its functions and the number of functions.
  • Reliability—will it punctually deliver its functions at the customer’s will?
  • Suitability—how well it fits a range of customers’ needs.
  • Supportability—after-sales support. Is there any serious “parent”—a trusted company behind the product in times of need?
  • Visual—product appearance.
  • Positioning.
  • Cost-benefits dimension—estimation of the benefits that come from the product and its overall costs.
  • Durability.

Those quality dimensions affect the product lifespan directly. For example – Supportability, if the manufacturer of my Triumph car or its representative terminates its client support, I will not have replacement parts, which would be the end of this product. Do make sure all tactics and means in use would create synergy with your G-POST. Or else you might jeopardise it all. For more information, visit Jon Ane, The Rosetta Stone of Strategy.

www.jon-ane.com/strategic-plan-template/187778/

G-POST STRATEGY TOOL – “Skipping Strategy or sloppily producing it would be much like collecting water with a net later on.” Jon Ane, The Rosetta Stone of Strategy.

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